To manually enter a discount for an item during a sale, do the following (for assigning a discount to an entire sale, click here)...
Notes:
Some items may already be automatically placed on sale via a Sales Promotion. These items will display an on-sale price automatically when scanned in at POS (though the Discount box will be blank, as, technically, a Sales Promotion is not the same thing as a discount in [i] Merchant). You can, however, still discount these items if needed by using the steps below.
If security has been activated for manually entering discounts, you will be prompted to enter the appropriate password before proceeding.
Scan the item to be discounted or select the item from the lower portion of the screen. Once selected, information for the item will display at the top (gray) portion of the screen.
Once the selected item is in Edit mode, press the Discount shortcut key (default, F6) to move the cursor to the Discount box. Or tab to the Discount box to get there manually.
Enter the percent discount in the Discount box. You do not need the % sign; it is assumed. If you need to enter the discount as a dollar amount, enter it with the $ symbol. So, if the discount for an item is $5.00, key in $5.00 or $500, since the decimal is assumed.
Note:
For automatic (preexisting) selected customer discounts, please refer to the note at the bottom of this page.
If there is more than one discount for the same item, press the Discount shortcut key (default, F6) after entering the first discount. Then key in the second tier discount. If there is a third tier discount, repeat. As you enter tiers of discounts for an item, they will display accordingly under the item in the lower portion of the screen. Once all of the discounts for the item have been entered, either press Enter or scan the next item.
To lock in a certain discount percentage, select Discount Lock in the POS Buttons bar or select Discount Lock toggle from the POS Function Menu. This locks in the discount for all subsequent items in the sale. Each time an item is scanned, the Discount box will default to the discount you set. So if you set the discount at 20% for the first item and select the Discount Lock button, all other items you bring in during the sale will have the Discount box default to 20%.
To unlock the discount, press the Discount Lock button again (or the Discount Lock toggle choice in the Function Menu).
Continue entering items and applying discounts as applicable, then finish the transaction as always.
Note:
When you scan an item, there already may be a discount associated with it. For an example, there might be a store sale going on, or a particular customer may have a preferred customer discount.
In the case of a customer discount, the Discount Code box will automatically fill in with the applicable code. Generally, you would leave this alone and allow the system to assess the automated discount for that customer.
If you need to change the Discount Code for some reason, however,
With the selected item in Edit mode, click on the binoculars icon to the right of the Discount Code box. A new screen displaying a list of codes will appear.
Highlight the code you want and then press Enter or click on the Select button at the right of the screen. You will be returned to the POS, and the Discount Code box will now display the code you just selected.
If there is no preexisting Discount Code attached to an item or a customer, you can manually select one by using the method just described.
If there is a Discount Code, you can still enter a discount percentage in the Discount box, and vice versa. There is no limit to the number of discounts you can apply.
If there is a preexisting sale on the item, POS will look at the Discount parameter, and based on its setting, will automatically calculate the discount to use. For information on the Discount parameter and how it interacts with items already on sale, please click here.
Note:
If you assign a discount to an item by accident, simply highlight the item from the lower portion of the screen. With the item selected, delete the percent discount in the Discount box, or delete the code in the Discount Code box. This takes the discount away for the selected item.
If you need to erase all discounts for every item on the sale, collectively, select the Function Menu at the lower right of the POS screen. Then select the Remove All Discounts option. All discounts will be removed from the sale. Be sure to do this prior to tendering the sale.